Susan Clarke Speaker Profile
Susan Clarke Booking Agent Information
Contact Celebrity Talent Promotions now at 1-888-752-3532 to book Susan Clarke for a guest appearance, motivational keynote speech, grand opening, autograph signing, product announcement, employee gathering, endorsement or speaking engagement. Our booking agents work on your behalf to get your organization the best price for your desired celebrity.
Booking agents at Celebrity Talent Promotions can assist with booking speakers such as Susan Clarke for speaking engagements or appearances. Our agents have years of experience booking Health & Wellness Speakers, Inspirational Speakers, Marketing Speakers, Women Speakers and can provide availability, fees and all costs associated with hiring Susan Clarke for your next corporate event. If your company is interested in finding out booking fees and availability for Susan Clarke call us at 1.888.752.3532.
Susan Clarke Biography
Susan Clarke is a dynamic international speaker and author, whose effervescent and lively style of communication reflects her outlook on life and her beliefs. She is a certified Behavior and Values Analyst and a recognized expert in the field of internal and external customer service. Susans ...>>Read More
Susan Clarke is a dynamic international speaker and author, whose effervescent and lively style of communication reflects her outlook on life and her beliefs. She is a certified Behavior and Values Analyst and a recognized expert in the field of internal and external customer service. Susans novel theories are based on her real life experience combined with her expertise in the areas of behavior, values and attitudes.
Her direct approach to service provides a practical framework for those who want to exceed their customers expectations…and want to exceed them NOW. Susans programs are highly interactive and entertaining, yet they provide the type of substantive information that makes a real difference. In these programs, she demonstrates how to develop a win-win attitude. Susan Clarke knows that this will improve performance and dramatically increase the bottom line.
Her interest in improving customer service began in 1966. It was sharpened by an eight-year association with GilbertRobinson, Inc., the operators of Houlihans and other concepts, as they grew from a regional chain to a national chain during the 70s. During this period, Susan worked as a corporate trainer, opening more than forty restaurants nationwide.
While working with newly hired staff, Susan Clarke noticed that some people seemed to have a natural predisposition for being successful in customer service. She began to develop her own theories about how this hiring process could be done more successfully and scientifically and what part motivation played in the retention of employees in an industry beset with huge employee turnover. In 1982 Susan became a speaker and consultant to be able to share her thoughts with the industry at large. After more than fifteen years of speaking she has refined her concepts to now be able to bring you a presentation that is not only highly motivational, yet also quantifiably implimentable.
In addition to speaking, Susan Clarke is the author of The Secrets of Service: The Story of Making Your Customers Feel Good About Spending Their Money. Written in novel form, it is designed to help develop your customer service skills and strengths. In addition, Susan Clarke is a contributing author to the Hospitality Master Series which just released 50 Proven Ways to Build Restaurant Sales and Profits, 50 Proven Ways to Build More Profitable Menus, and 50 Proven Ways to Enhance Guest Service.
Susan Clarke Speaking Videos
Some parts of the celebrities' biography may be used from Wikipedia, used under the GNU Free Documentation License. CelebrityTalentPromotions.com acts only as an celebrity broker for corporate functions, private events and speaking engagements, and does not claim or represent itself as Susan Clarke's agent, speakers bureau, manager, publicist, assistant, PR firm or management company. Celebrity Talent Promotions is a Celebrity booking agency representing organizations seeking to hire motivational speakers, athletes, celebrities and corporate entertainment for private corporate events, celebrity endorsements, personal celebrity appearances, spokes person campaigns and speaking engagements. Susan Clarke's booking and appearance fees, costs and prices on this website are estimates and only act as a guideline. Booking fees are determined by several factors, including location of event, the celebrities schedule, desired duties, supply and demand and other market factors. Bios on this site are for informational purposes